What documents are required for onboarding?
Required documents vary depending on your business type, but typically include:
Individual Business
| No | Document Name | Description |
|---|---|---|
| 1 | Business Owner’s ID Card | Valid KTP of the business owner |
| 2 | Business Owner’s NPWP | NPWP registered under the owner’s name |
| 3 | Owner’s Account Book Cover | The cover page showing owner name & bank info |
Corporate Business
| No | Document Name | Description |
|---|---|---|
| 1 | Registrant’s ID Card | KTP of the person registering the account |
| 2 | Director’s ID Card | KTP of the company’s director |
| 3 | Shareholder ID Card | KTP of one or more shareholders |
| 4 | Company NPWP | NPWP registered under the company |
| 5 | NIB / TDP / SIUP | Business permit documents |
| 6 | Establishment Deed & MoLHR Decree | Company establishment documents |
| 7 | Latest Amendment Deed & MoLHR Decree | Most recent amendment documents |
| 8 | Company Account Book Cover | Bank account book cover under company name |
Why was my onboarding submission rejected?
Common reasons for rejection include:
- Invalid or blurry documents
- Mismatched data
- Incomplete information
Please correct the data and re-apply your onboarding request.