Onboarding

This page provides a complete onboarding guide for new users.
After successfully creating an account, the system will automatically redirect you to the onboarding page without requiring any additional clicks.

Overview

Once you are redirected to the onboarding page, the system will display the onboarding form.
All fields must be completed according to your business type and registration requirements.

1. Business Type

On this page, merchants can select the business type and product package based on their business model. Two business types are available:

Individual Business, A business owned and operated by an individual.
Corporate Business, A business owned under a legal entity such as PT, Foundation, CV, UD, educational institution, or association

Required Documents :

Individual Business

No	Document Name	Description
1	Business Owner’s ID Card	Valid KTP of the business owner
2	Business Owner’s NPWP	NPWP registered under the owner’s name
3	Owner’s Account Book Cover	The cover page showing owner name & bank info

Corporate Business

No	Document Name	Description
1	Registrant’s ID Card	KTP of the person registering the account
2	Director’s ID Card	KTP of the company’s director
3	Shareholder ID Card	KTP of one or more shareholders
4	Company NPWP	NPWP registered under the company
5	NIB / TDP / SIUP	Business permit documents
6	Establishment Deed & MoLHR Decree	Company establishment documents
7	Latest Amendment Deed & MoLHR Decree	Most recent amendment documents
8	Company Account Book Cover	Bank account book cover under company name

2. Payment Method

This page allows users to configure the available payment methods.
Currently, Paycloud only supports QRIS as the active payment method. Additional payment methods will be made available in future updates.

3. Business & Owner’s Information

This section collects detailed information about your business and business owner.
The available form differs depending on your selected business type.

3.1 Individual Business

Onboarding Page - Business and Owner Information (Individual)

A. Business Information

Required fields:

Company Type*
Business Entity Type*
Business Category*
Merchant Criteria*
Merchant Category*
Selling Type*
Estimated Monthly Transaction Nominal
Business Location*
Province*
City*
District*
Postal Code*

B. Owner Information

Required fields:

Full Name*
Phone Number*
Email*
Owner’s ID Card*
Upload KTP (JPG/PNG/PDF, max 2MB)
Name According ID Card*
ID Card Number*
Owner’s / Merchant NPWP*
Upload NPWP (JPG/PNG/PDF, max 2MB)
Name According NPWP*
NPWP Number*

3.2 Corporate Business

Onboarding Page - Business and Owner Information (Coorporate)

A. Business Information

Required fields:

Company Type*
Business Entity Type*
Business Category*
Merchant Criteria*
Merchant Category*
Selling Type*
Estimated Monthly Transaction Nominal
Link you sell your product/services
(With confirmation checkbox)
Business Location*
Province*
City*
Subdistrict*
Postal Code*

B. Person in Charge (PIC) Information

Required fields:

PIC Name*
Position*
Phone Number*
Email*

C. Director Information

Required fields:

Director Name*
Phone Number*
Director’s ID Card*
Upload KTP (JPG/PNG/PDF, max 2MB)
Director’s ID Card Number*

D. Stakeholder Information

Required fields:

Stakeholder Name*
Phone Number*
Stakeholder’s ID Card* (JPG/PNG/PDF, max 2MB)
Stakeholder’s ID Card Number*
NPWP’s Company* (JPG/PNG/PDF, max 2MB)
Name According NPWP*
NPWP Number*
Deed of Establishment (PDF, max 2MB)*
Decree of the Minister of Law and Human Rights (PDF, max 2MB)*
Business Identification Number (NIB) (PDF, max 2MB)*

4. Bank Account Information

Onboarding Page - Bank Account Information

Fill in the following fields according to KTP/KITAS:

Bank Name
Bank Account Number
Account Holder Name

5. Preview Information

Before submitting, review the information summary to ensure everything is correct.
If any data needs to be updated, return to the previous steps to make revisions.